When reporting bugs, please include the following information:

 

  1. Windows version and build #, if applicable.
  2. Steps to reproduce the bug.
  3. Attach a screenshot or a video of the problem.
  4. For large file attachments (above 100M), go to https://ft.sapib.ca
  5. Generate a debug log and attach it. (See Help File for more information)

Note: All new bugs and comments will be held for moderation.

Note: Do not create bugs about viruses. Those tickets will be marked as rejected.
Instead read the page titled Viruses.

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Bug
AutoIt Error
ID: 619      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: July 22, 2018
Status: Resolved      Reporter: Cryptic
Bug
AutoIt Error
ID: 618      Product: MKVCleaver Installer      Version: x64_v0702      Report Date: July 22, 2018
Status: Resolved      Reporter: pson
Bug
Subscript used on non-accessible variable/varaible used without being declared
ID: 617      Product: MKVCleaver Installer      Version: 0702      Report Date: July 22, 2018
Status: Closed      Reporter: Antonio
Bug
Not enough privileges during install
ID: 615      Product: MKVCleaver Installer      Version: 0702      Report Date: July 16, 2018
Status: Rejected      Reporter: Leo Graper
Bug
Could not get any information from Mkvmerge.exe
ID: 608      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: May 10, 2018
Status: Rejected      Reporter: Kuro
Bug
Error:Variable Subscript badly formatted.
ID: 607      Product: MKVCleaver Installer      Version: 22      Report Date: May 1, 2018
Status: Resolved      Reporter: Mike
Bug
MKVCleaver won
ID: 591      Product: MKVCleaver Portable      Version: 0.7.0.2      Report Date: April 12, 2018
Status: Rejected      Reporter: JR
Bug
Fails with error: Array variable has incorrect number of subscripts or subscript dimension range exceeded
ID: 590      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: March 30, 2018
Status: Closed      Reporter: V
Bug
Restarts when adding multiple files
ID: 587      Product: MKVCleaver Installer      Version: 0.7.0.2x64      Report Date: March 14, 2018
Status: Resolved      Reporter: inzzzomnia
Bug
aplication restarts whent trying to use remote (LAN) files
ID: 586      Product: MKVCleaver Installer      Version: 7.0.2      Report Date: March 4, 2018
Status: Closed      Reporter: alex
Bug
Multiple problems across multiple versions
ID: 585      Product: MKVCleaver Installer      Version: 608, 700, 701 and 702      Report Date: March 4, 2018
Status: Closed      Reporter: SalFrank
Bug
Unable to Drag and Drop
ID: 582      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: February 28, 2018
Status: Rejected      Reporter: SalFrank
Bug
the Attachments not extract
ID: 581      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: February 27, 2018
Status: Closed      Reporter: how
Bug
High DPI support
ID: 580      Product: MKVCleaver Portable      Version: 0.7.0.2      Report Date: February 19, 2018
Status: Rejected      Reporter: Werner
Bug
Unable to drag and drop files
ID: 574      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: January 24, 2018
Status: Closed      Reporter: Hash
Feature
VirusTotal Detection
ID: 569      Product: MKVCleaver Installer      Version: 0702      Report Date: January 7, 2018
Status: Rejected      Reporter: Bill Gates
Bug
bug extract sub
ID: 562      Product: MKVCleaver Installer      Version: 6.0      Report Date: November 9, 2017
Status: Rejected      Reporter: kromax2017
Feature
Add option to cancel an active file/folder import operation
ID: 560      Product: MKVCleaver Portable      Version: 0.7.0.2      Report Date: October 19, 2017
Status: Closed      Reporter: Jen
Feature
Compatibily with MKVToolNix 17.0.0
ID: 559      Product: MKVCleaver Portable      Version: 0.7.0.2      Report Date: October 19, 2017
Status: Closed      Reporter: Jen
Feature
'Do you want to save your current session'
ID: 557      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: September 11, 2017
Status: Closed      Reporter: Adem
Bug
Drag and Drop
ID: 543      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: September 7, 2017
Status: Closed      Reporter: Se7en
Bug
Can't select folder
ID: 541      Product: MKVCleaver Portable      Version: 7.0.2      Report Date: August 31, 2017
Status: Closed      Reporter: Sam K
Bug
about "command.json"
ID: 540      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: June 12, 2017
Status: Resolved      Reporter: goLot
Bug
sapib.ca should redirect to the program page
ID: 539      Product: MKVCleaver Installer      Version: -      Report Date: June 11, 2017
Status: Rejected      Reporter: -
Bug
MKVCleaver restarts itself whenever I try to do anything
ID: 538      Product: MKVCleaver Installer      Version: 0.7.0.2      Report Date: June 6, 2017
Status: Closed      Reporter: Rrobynne