All Items » » Bug #389
Bug
 start very slow
ID: 389Status: ResolvedVersion: 0.6.0.8Report Date: October 2, 2016Product:
Reporterquangnguyen
Assignee
Description

When i click on the MKVcleaver icon, the software appear after 1 or 2 minutes.

Sometimes, I extract 12 or 24 mkv files, the software has crash when extract 99%.
  1. Ilia Bakhmoutski
    October 3, 2016, 17:25 | #

    A firewall on your PC must be blocking update check. You can either allow MkvCleaver access to the internet or disable update checker.

  2. Ilia Bakhmoutski
    October 3, 2016, 20:20 | #

    I missed the second issue you reported.

    Are you saying that if you extract 13 or 25 files then it works ? Only 12 or 24 that cause the issue ?

    • quangnguyen
      October 4, 2016, 23:06 | #

      Thank you for my 1st problem, that’s work.

      For 2nd problem:
      Actually, when i extract over 10 files, sometime they crashed at 99% of total. But if i extract file without attachments, thay have no issue.

      • Ilia Bakhmoutski
        October 15, 2016, 17:17 | #

        What OS do you have ?
        Can you create folders manually in the destination where MKVCleaver is extracting the attachment ?

        Maybe try running MKVCleaver with Admin rights and see if the issue persists.

        • quangnguyen
          October 18, 2016, 22:50 | #

          I’m using windows 7.

          Yes, i can create folders in that.

          Yeah, it’s work, the issue solved.

          Thank you very much ^.^

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