Sheck's Software

I initially reported this as a drag and drop problem bug $582 and you rejected it, citing it as a duplicate of Bug 543.

I looked at Bug 543. User Se7en reported “Now with 0701 32bit everything worked fine again (even the drag’n’drop)”

However, that did not solve the problem for me.

Once again here are my specs:
I’m running Win 10 64 bit 1709 (16299.264) on an 850 evo SSD (i7 4790, 32 GB RAM, (R9 390)

I am using mkvtoolnix-64-bit-21.0.0-setup.exe installed to default C:\Program Files\MKVToolNix folder

What follows are all the tests I have conducted to try and resolve this problem.

Version 702 64 bit installer – Drag and drop doesn’t work; Files extract correctly only if I load them from “Open MKV files to process” menu. After successfully extracting by using the “Open MKV files …” menu, I try drag and drop again with the same file and it still doesn’t work.

Version 702 64bit standalone – Drag and drop doesn’t work; Files extract correctly only if I load them from “Open MKV files to process” menu. After successfully extracting by using the “Open MKV files …” menu, I try drag and drop again with the same file and it still doesn’t work.

Version 702 32bit standalone – Drag and drop doesn’t work; Files extract correctly only if I load them from “Open MKV files to process” menu. After successfully extracting by using the “Open MKV files …” menu, I try drag and drop again with the same file and it still doesn’t work.

Version 702 32bit installer – Drag and drop doesn’t work; Files extract correctly only if I load them from “Open MKV files to process” menu. After successfully extracting by using the “Open MKV files …” menu, I try drag and drop again with the same file and it still doesn’t work.

If I go to settings and Log Settings before trying drag and drop, the log simply shows “No results to display for the current filter.”

If I log the successful extraction done by using the “Open MKV files …” menu, the log simply concurs that the extraction was successful and tells nothing about the previously unsuccessful attempt to drag and drop. So in these cases where drag and drop doesn’t work, the log file is not useful. It provides no info as to why drag and drop is unsuccessful.

I uninstalled my versions using Revo Pro to remove any %AppDatas% and leftover reg entries.

Version 701 32bit standalone does not work at all. Drag and drop doesn’t work and if I attempt to add files with the “Open MKV files to process” menu, it generates an error after I’ve selected the files to be extracted and click “Extract Tracks!”
The Error:
Line 32628 (File”C:\Programs on C\Version 0701_32bit standalone\MKVCleaver_x86_v0701.exe”)
Error: Variable used without being declared

Therefore no extraction works at all with Version 701 32bit standalone.

Version 701 64bit standalone doesn’t work at all – It gives the same errors as Version 701 32bit standalone above.

Version 701 32 bit installer standalone doesn’t work at all – It gives error:
Line 32619 (C:\Program Files(x86)\MKV Cleaver.exe”):
Error: variable used without being declared

Version 701 64bit installer doesn’t work at all – It gives error:
Line 32619 (C:\Program Files\MKV Cleaver.exe”):
Error: variable used without being declared

I can’t get a log from Tools > View Log on those attempts. After clicking OK to close out the Error dialog box, it immediately opens a second dialog asking me if I want to save the session, and preventing me from accessing Tools > View Log. Whether I click Yes or No it just closes the program. When I re-open the program the info has been cleared from Tools > View Log.

If I go to C:\Users\username\AppData\Local\MKVCleaver the custom.ini file shows:

[Files]
log_rotate_last_ran=2018/03/04 02:59:28
dst_path=
log_max_age=30D
log_view_filter=0;This Session
[Mkvtlnix_Path]
path=C:\Program Files\MKVToolNix
[GUI]
x=-1291
y=124
width=747
hight=642
resize=0
maximized=0
filename1=4
filename2=1
fileopts=4
aviconvert=4
vfrconvert=4
user_saved=1

Conclusion for Version 701 is that no iteration of that version worked for me.

Version 700 64bit standalone – Drag and drop doesn’t work; Files extract correctly only if I load them from “Open MKV files to process” menu. After successfully extracting by using the “Open MKV files …” menu, I try drag and drop again with the same file and it still doesn’t work

Version 700 32bit standalone – Drag and drop doesn’t work; Files extract correctly only if I load them from “Open MKV files to process” menu. After successfully extracting by using the “Open MKV files …” menu, I try drag and drop again with the same file and it still doesn’t work

Version 700 64bit installer – Drag and drop doesn’t work; First attempt to load files via “Open MKV files to process” menu resulted in a hung program. I was only able to kill it via Task Manager. Post crash program Tools > View Log shows “2018-03-04 03:37:35.320: Session Crashed”
Subsequent attempts: Files extract correctly only if I load them from “Open MKV files to process” menu. After successfully extracting by using the “Open MKV files …” menu, I try drag and drop again with the same file and it still doesn’t work.

Version 700 32bit installer – Drag and drop doesn’t work; Files extract correctly only if I load them from “Open MKV files to process” menu. After succesfully extracting by using the “Open MKV files …” menu, I try drag and drop again with the same file and it still doesn’t work.

Version 608 64bit standalone – Drag and drop doesn’t work; if I attempt to add files with the “Open MKV files to process” menu, it generates an error after clicking “Extract Tracks!”
Error:
Line 25486 (File “C:\Programs on C\MKVCleaver\Version0608_64 bit standalone\MKVcleave_x64_v0608.exe”):
Error: Variable subscript badly formatted.
Post error, launching the program and going to Tools > Open Log File it shows:
Extraction started on 03/04/2018 at 03:48:57
Movie File name.mkv :
Extracting Items –
And that’s it. Extraction doesn’t work.

Version 608 32bit standalone – exact same not working behavior as Version 608 64bit standalone, with exact same error messages.

Version 608 64bit installer – Drag and drop doesn’t work; if I attempt to add files with the “Open MKV files to process” menu, it generates an error after clicking “Extract Tracks!”
Error:
Line 25465 (File “C:\Program Files\MKVCleaver\MKVcleaver.exe”):
Error: Variable subscript badly formatted.
Post error, launching the program and going to Tools > Open Log File it shows:
Extraction started on 03/04/2018 at 04:01:42
Movie File name.mkv :
Extracting Items –
And that’s it. Extraction doesn’t work.

Version 608 32bit installer – doesn’t work; exact same behavior as Version 608 64bit installer above

At this point I stopped testing. As you can see, I tried 16 different iterations, 32 or 64 bit, standalone or installer, across four versions (608, 700, 701 & 702)

conclusion: Drag and drop worked on none of them.

Testing this far with DL’s installs, uninstalls, restarts and recording data has taken a couple of hours. So unless you can suggest a working setup I’ll just conclude that current versions only work if you use the “Open MKV files to process menu” Drag and drop does not work